Your city platform for citizensourcing

Tap into the wisdom of your citizens.

Digital platform

How it works

Citizensourcing

1. INFORM

Tell your citizens on which topics and projects you'd like to get their input on.

Responseveness

2. CROWDSOURCE

Citizens can come up with own ideas or vote and comment on their preffered proposals.

Track and reward

3. TRACK

Track the engagement in the city and reward your engaged citizens.

These cities use CitizenLab

City of Hasselt
City of Vilvoorde
City of Aalst
City of Schiedam

Why CitizenLab?

A ready-to-use, yet fully customisable platform. Available in 20+ languages.

We've got you backed!

Our software is available in:

  • Arab
  • Bulgarian
  • Chinese
  • Czech
  • Danish
  • Dutch
  • English
  • Estonian
  • French
  • German
  • Greek
  • Hungarian
  • Indonesian
  • Japanese
  • Korean
  • Portuguese
  • Romanian
  • Russian
  • Slovenian
  • Spanish
  • Swedish
  • Thai
  • Turkish
  • Vietnamese

Tailor-made

Ideation happens in fully customisable categories depending on your city departments. Or follow up on your participation projects with our co-creation timeline.

Easy to moderate

An easy-to-use admin panel gives you valuable analytical insights on civic engagement in your city. Other options, such as an automatic newsletter with the best ideas, increase citizens' engagement.

Integrated

CitizenLab is ready to integrate with all the systems and platforms you already use. Our API is available to connect.

web application
  • CitizenLab approaches the entanglement of online and offline urban decision-making processes in a refreshing, holistic and innovative way.

    Author image
    • Bas Baccarne
    • Civic Engagement Researcher, iMinds & Ghent University
  • CitizenLab bridges the gap between cities and their citizens, by enabling decision interaction and giving the citizens a clear voice again. The ease of use and transparency of the Citizenlab service, helps city administrations worldwide to optimize their original democratic mission by activating a digital “Apella”. Democracy 3.0 has been born…

    Author image
    • Marc Van Steyvoort & Joan Torres
    • Founders of LabCities, World's Largest Smart City Network
  • Sharing ideas about how to improve your city is very easy and intuitive with CitizenLab's software.

    Author image
    • Thomas Van Oppens
    • City Councillor, Leuven
  • A needed and worthwhile citizen engagement and public policy tool. This platform can bridge the gap between citizenry and the public sector. Very interesting effort.

    Author image
    • Sergio Correa de Jesus
    • CEO, Colibri Partners
  • Today's citizen participation possibilities in cities are very limited. CitizenLab gives citizens the power to vote on different topics everyday instead of once in every X years.

    Author image
    • Nora Mouallali
    • Municipality Councillor, Vilvoorde
  • This software allows a positive two-way communication between the city and its citizens. A much-needed initiative!

    Author image
    • Charlotte Nørlund-Matthiessen
    • Co-Founder, ClicknSign
See all
  • CitizenLab approaches the entanglement of online and offline urban decision-making processes in a refreshing, holistic and innovative way.

    Author image
    • Bas Baccarne
    • Smart City Expert, iMinds & UGent
  • CitizenLab bridges the gap between cities and their citizens, by enabling decision interaction and giving the citizens a clear voice again. The ease of use and transparency of the Citizenlab service, helps city administrations worldwide to optimize their original democratic mission by activating a digital “Apella”. Democracy 3.0 has been born…

    Author image
    • Marc Van Steyvoort & Joan Torres
    • Founders of LabCities, World's Largest Smart City Network
  • Sharing ideas about how to improve your city is very easy and intuitive with CitizenLab's software.

    Author image
    • Thomas Van Oppens
    • City Councillor, Leuven
  • After testing CitizenLab's beta version, I was surprised how easy it is to participate on the platform. The user-friendly design makes it possible for even the least tech-savvy people (like me) to share their ideas. The CitizenLab team is doing wonderful work!

    Author image
    • Kathelijne De Coninck
    • Citizen, Brussels
  • Today's citizen participation possibilities in cities are very limited. CitizenLab gives citizens the power to vote on different topics everyday instead of once in every X years.

    Author image
    • Nora Mouallali
    • Municipality Councillor, Vilvoorde
  • This software allows a positive two-way communication between the city and its citizens. A much-needed initiative!

    Author image
    • Charlotte Nørlund-Matthiessen
    • Co-Founder, ClicknSign
  • A needed and worthwhile citizen engagement and public policy tool. This platform can bridge the gap between citizenry and the public sector. Very interesting effort.

    Author image
    • Sergio Correa de Jesus
    • CEO, Colibri Partners
  • CitizenLab is an online platform that lets citizens air their views and draw comments from others in the community. Community members can then vote in favour or against these ideas helping local governments to make decisions. Local bodies can even invite public opinion and reward people participation, all using CitizenLab. Isn’t that a cool tool?!

    Author image
    • Karan Chopra
    • Journalist, NextBigProduct
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CitizenLab for your city?

CitizenLab helps governments become more citizen-centric, through our user-friendly cloud software, insightful data analytics and focus on mobile. Request your demo and discover why!

Supported by

iMinds
StartIt KBC
Tentoo